Online Education
Student Support for Brightspace
For a complete/current list of online courses offered by Westchester Community College, visit Open SUNY Navigator.
Phone: 1-844-673-6786
1-518-320-1300* (Direct)
* Press option 1 to reach the help desk
Email: [email protected]
Telephone support is available during regular business hours (as listed below). During peak times, you may be asked to hold for support. Please know that at any time, you may opt to leave a voicemail, or you may choose our other support options. For faster service when contacting the SUNY ONLINE HelpDesk concerning your online course, please be at a computer with internet access and have your Student ID or username available. The average HelpDesk call takes approximately 5-10 minutes. Please call when your schedule permits.
SUNY ONLINE Support Hours for Brightspace:
| Days | Time Available |
| Monday – Friday | 7 am – 12 am EST |
| Saturday | 10 am – 8 pm EST |
| Sunday | 10 am – 9 pm EST |