Faculty FAQ’s
What is Viking Success and Who Utilizes the Platform?
Viking Success is an interactive platform for students, faculty, and staff to collaborate towards improving academic success. It also connects to information from Peoplesoft, Brightspace, and Outlook creating ease of access for retention purposes.
General
Viking Success is an interactive platform for students, faculty, and staff to collaborate towards improving academic success. It also connects to information from Peoplesoft, Blackboard, and Outlook creating ease of access for retention purposes.
To access Viking Success, log in to www.sunywcc.edu/vikingsuccess using your SUNY WCC username and password.
Faculty, Staff, and Students have access to Viking Success.
Make sure all filters are cleared when attempting to search for a student. Sometime residual filters make it appear as if a student is missing.
Progress Surveys
Progress Surveys are used to obtain progress reports on student activity to aid in retention.
Progress Surveys are sent out quarterly in a semester. Each survey, Early Alert, Participation and Preparedness, Pre-Registration, and End of Term, allow faculty and staff to report student progress as well as refer students to services to improve their academic standing.
Flags/Referrals/Kudos
Flags.” These are important alert tools to help indicate when a student is missing class, missing textbooks, missing work, missing tests, etc. By raising flags, the students and other members of their success network are notified to help the student get back on track.
Referral.” Referrals can also be selected as options to refer students to specific areas of help needed. For example, you can refer a student to an Academic Counselor if they need to drop your course or need assistance with their academic track.
Kudos.” Too often, we focus on the negative and forget how important it is to acknowledge the accomplishments of students who are succeeding. Therefore, the Kudos function serves as an alert to recognize the student for their efforts.
Yes! These actions used throughout the semester help students throughout each semester to improve their academic standing.
Once someone from the appropriate department has seen and handled the Flag or Referral, you will get a notification from the Viking Success e-mail regarding action taken. You can also click on the tracking tab to check on a student’s status.
Communication
There is no need to respond to a Viking Success e-mail unless a reply is requested. Most notification messages are sent automatically when action has been taken on raised flags and referrals. They are also sent as reminders when progress surveys become available and need to be completed.
Try looking in our Faculty How To Guide. If you still need assistance with an issue, feel free to send an e-mail to [email protected] or attend one of our Viking Success Workshops.